All shipping of our bottles are conditioned and well secured for the safety of your order. We also want to catch your attention on the fact that only Accidents during the shipping process with the carrier or return by the customs for unplanned matters will be refunded. 

​

Any clients requesting for replacement will mandatorily have to send proof of the reason why we should process to this request ( Broken bottle, Cap faults, or even customs related issues ). We serve with all the possible tact and attention in order to Guaranty your satisfaction as we want to keep you in our database of valuable customers.